Frequently Asked Questions

Everything you need to know about your KICKSOWN experience.

Are the sneakers sold on KICKSOWN authentic?

Absolutely. Every pair of sneakers undergoes a rigorous multi-point inspection process by our expert authentication team to ensure 100% authenticity before they are shipped to you.

How long does shipping take?

Standard shipping typically takes 5-10 business days. This timeframe includes the time required for our experts to verify the quality and authenticity of your items.

What is your return policy?

We offer a 14-day return policy for items in their original, unworn condition with all security tags attached. Please note that shipping fees for returns are the responsibility of the customer.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay.

How can I track my order?

Once your order has been verified and dispatched, you will receive an email with a unique tracking number and a link to monitor your package's journey.

Do you ship internationally?

Yes, KICKSOWN ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.